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Frequently Asked Questions

Frequently Asked Questions

【Pets】
I'd like to stay with pets
Only 4 cottages (1 building for 8 people, 3 buildings for 5 people) It is possible to stay with pets.
You need to contact us at the time of …Continue reading
【Hotel / Guest rooms】
On cottage self-catering equipment
The contents of the self-catering equipment will be as follows.rice cooker·microwave·Hot plate·Toaster oven·Electric pot·IH electric cooker·…Continue reading
【Meals / Restaurants / Bars】
What is the response to those who have allergies?
It will be a food meal for allergen ingredients as requested by customers at the time of reservation.Although we are making efforts to preve…Continue reading
【Hotel facilities / Equipment】
Internet can be used in rooms etc.
·The optical line was opened in June 2011.
·In the hotel and the cottage there is a cord for personal computer connection at the position of…Continue reading
【Pets】
Accommodation with pets?
2 cottages for 5 people, 1 for 8 people, limited, accommodation accompanied by pets (dogs, cats etc) is accepted.
If you would like to stay …Continue reading
【Access / Parking】
I want to know the map code for car navigation system.
We have acquired the map code for car navigation system, so please use it.

"Map code", 550284285 * 20

For car navigation systems where * (…Continue reading
【Hotel facilities / Equipment】
Are cottage self-catering facilities etc. in place?
It is a full-fledged log cottage using the log (log) of larch from Hokkaido.
From the terrace, you can see the "Lake Kanayama" through the t…Continue reading
【Bathing / Baths】
What is a public bath?
Unfortunately there is no public bath in the hotel area.
Each room in the hotel and the bathroom in the cottage are the only.
"Lake Kanayama…Continue reading
【Access / Parking】
The entrance to the hotel?
The entrance to the hotel is marked with a picture sign.
I light up at night.
Turned on the signboard as a sign, go straight ahead and the h…Continue reading